Monday, January 9, 2017

Microsoft outlook.com/live: a note to the devs

Microsoft outlook.com/live: a note to the devs

First when I started out using this service the mobile website was very fast, minimal drain on resources and data. It was easy to use and no nonsense. Just email in a quick web UI without the bloat of an email app. It was great and it was a decent go-to email experience. No need to have apps that took up lots of space on my phone, no battery drain, was quick to use even while passed out.

Now they totally ruined the experience. It's bloated, takes 3 steps to sign in instead of just 1, the interface takes forever to load, and scrolling thru lists of thousands of emails a day is tedious and it is so slow loading even over wifi and ATT LTE connections! If you have a 3G connection you are crap out of luck! Might as well send snail mail and it would get there faster. The interface takes a long time to load stupid transistions and animations we don't need or want, we don't need our email interface to do a song and dance for us. We just need quick non-boggy-app access to our email. Nothing more.

My latest gripe: I needed to get a UPS tracking number to ship out a package and I had a limited time to do it. The UPS place here only has 2 customer hours. The app took a staggering 20 minutes from me signing in to scrolling down a long list, and then taking a very long time to load the transition to the email message to tap on it to access the UPS tracking number! 20 FREAKING MINUTES! This was over 3bar ATT LTE! It should have taken SECONDS instead!

We do not need our interfaces to entertain us. We want them to be fast, slim, and not bloated and give us MORE time to do what we need not LESS.

I don't know what went thru Microsoft's head on this one. If they think people need to be entertained by thier interfaces they are wrong. Those that feel the need to be entertained by thier software/app's interface need a life.

And no I'm not using an achient Android 2.x series phone I have an S4 with Cyanogenmod 12.1 so it's not that old.